Privacy Policy
At Platinum Tower, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our casino-hotel located in Melbourne, Australia.
1. Collection of Personal Information
When you visit our casino-hotel, we may collect personal information from you in various ways, such as when you make a reservation, sign up for our loyalty program, participate in promotions, or engage with us through our website or social media channels. The types of personal information we may collect include your name, contact information, payment details, and preferences.
2. Use of Personal Information
We use the personal information we collect for various purposes, including:
- Managing reservations and bookings
- Providing personalized services to enhance your casino experience
- Communicating with you about promotions, events, and offers
- Improving our services and offerings
- Marketing and promotional activities
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent
- To service providers who assist us in operating our casino-hotel and providing our services
- To comply with legal obligations or respond to law enforcement requests
- In the event of a business merger, acquisition, or sale
4. Protection of Personal Information
We take the security of your personal information seriously and have implemented measures to safeguard it from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure storage, access controls, and regular security assessments.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and gather information about your preferences and interactions with our site. You can adjust your browser settings to block cookies or notify you when they are being used.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties and recommend reviewing their privacy policies before providing any personal information.
7. Children's Privacy
Our casino-hotel is intended for adult guests and we do not knowingly collect personal information from children under the age of 18. If you believe your child has provided us with personal information, please contact us immediately to have it removed.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected]. We are committed to addressing your inquiries promptly and transparently.
In conclusion, Platinum Tower is dedicated to protecting your privacy and maintaining the confidentiality of your personal information. By visiting our casino-hotel and engaging with our services, you are agreeing to the terms outlined in this Privacy Policy. Thank you for choosing Platinum Tower as your destination for entertainment and hospitality in Melbourne.